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#1
ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management
Ivanka Menken
,
Claire Engle
,
Jackie Brewster
Категория:
Экономика
7.47 Mb
#2
IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide
Gerard Blokdijk
,
Claire Engle
,
Jackie Brewster
Категория:
Компьютеры
918 Kb
#3
IT Risk Management Guide - Risk Management Implementation Guide: Presentations, Blueprints, Templates; Complete Risk Management Toolkit Guide for Information Technology Processes and Systems
Gerard Blokdijk
,
Claire Engle
,
Jackie Brewster
3.03 Mb
#4
ISO IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms
Claire Engle
,
Jackie Brewster
,
Gerard Blokdijk
864 Kb
#5
Disaster Recovery and Business Continuity IT Planning, Implementation, Management and Testing of Solutions and Services Workbook
Gerard Blokdijk
,
Jackie Brewster
,
Ivanka Menken
2.38 Mb
#6
How to Develop, Implement and Enforce ITIL V3's Best Practices
Claire Engle
,
Jackie Brewster
,
Gerard Blokdijk
2.62 Mb